This website is operated by Return Legacy, which is registered in Singapore. This Terms of Use is a legal agreement between you (“User”) and Return Legacy. Please use this website only after reading and agreeing to the Terms of Use set forth below. These Terms of Use may be revised from time to time at our sole discretion and without prior notice. It is your responsibility at all times to confirm and understand the latest version of these Terms of Use.
The rights concerning all the contents posted on this website are vested in Return Legacy or controlled by Return Legacy based on applicable licenses or other proper authorizations. Unless otherwise permitted under the Copyright Act of Singapore , it is prohibited to reproduce, alter, distribute, or otherwise handle any contents posted on this website.
All the trademarks and service marks posted on this website are trademarks owned by Return Legacy or its affiliates or those controlled by Return Legacy based on applicable licenses or other proper authorizations. It is therefore prohibited to use any of those trademarks without the prior written approval of Return Legacy.
This website may be linked to or from third party sites or webpages. These third party sites are not under the control of Return Legacy and User acknowledges that Return Legacy is not responsible or liable for any content, advertising, products or other materials available from such third party sites. User also agrees that Return Legacy shall not be liable for any loss or damage of any sort incurred as the result of using any third party’s website. In general, you should be cautious about using materials, including software, provided by websites unless you trust the owner and operator of the website.
Return Legacy may collect information about the Users of its websites. Please review our Privacy Policy so that you may understand our privacy practices.
Please note that any content displayed on this website may be changed or removed from time to time without prior notice. We will not in any way be responsible or liable for any difficulty or any loss or damage (including any loss or damage to computers or network systems, regardless of whether it is a direct or indirect loss) arising as a result of relying on any information posted on this website or otherwise using this website. The suggested retail price, specifications, timing or districts of marketing, or other particular of any product posted on this website may be changed at any time without prior notice. Please also be informed in advance that we may revise any information posted on this website or suspend or discontinue the operation of this website without prior notice.
As part of our commitment to 100% satisfaction with your purchase, we will gladly accept returns for products within 14 days of the purchase date.
To be eligible for a return, your item must be unused, unopened, in the original packaging and have not expired.
Product may only be returned to exchange for different product with similar or higher value. If the product replaced is of higher value, you have to pay the difference in cash.
Sales items are not returnable.
You will be responsible for the return shipping, taxes & handling charges, which will not be refunded.
If you received products which may have been damaged in transit; damaged due to manufacturer’s fault or were incorrectly shipped, should notify the Company within 14 days from the date the products received. Otherwise we shall have the discretion to refuse your request. All requests for exchange will be reviewed on case-by-case basis and subjected to company’s approval.
We only replace items if they are defective or damaged. However, intentionally damaged products and mishandled stocks are not included in this policy.
The Company will not ship any replacement products unless the said damaged products/stocks and proof of purchase receipts (Tax Invoice/Delivery Order) had presented and return/exchange is subjected to Company’s approval.
Please contact our customer service with any questions by email at customer.service@returnlegacy.com or by phone at +603 6144 6399 (Mon -Fri 10AM-6PM)